ITIL stands for Information Technology Infrastructure Library. The library consists of concepts and guidelines of IT field that are used to develop operational procedure within IT department of enterprises. ITIL offers different levels of certifications that are available for study. In these certifications the ITIL 4 Foundation Certification is most updated form of ITIL certification program. The ITIL 4 Foundation certification is specifically designed to give a precise introduction to ITIL 4 and helps candidates in the following ways.

  1. Offers a basic understanding about the ITIL framework
  2. Develop understanding that how ITIL can be used to enhance IT service management
  3. Provide a complete guideline for the creation, installation and continual improvement of IT products and services.



ITIL Foundation 4 exam format

  • The ITIL foundation consists of multiple choice examination questions.
  • Total number of 40 questions
  • 26 marks are required to pass (out of 40 available) – 65%
  • Time duration is 60 minutes

After successful completion of an exam you will get official ITIL 4 foundation certificate.

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