This exam tests a candidate’s knowledge and skills related to Customer Relationship Management (CRM) Manager, Customer Relationship Management (CRM) Specialist  .candidates wishing to obtain a MB2-712 Microsoft Dynamics CRM 2016 Customization and Configuration should take this exam. Candidates need a working knowledge of Dynamics CRM features and functionality, as well as a working knowledge of development, implementation, and data structures.

MB2-712 Exam Details:

Exam Name: Microsoft Dynamics CRM 2016 Customization and Configuration

Certification Name: Microsoft Dynamics CRM Specialist

Exam Language: English

Number of Questions: In MB2-712 exam 93 Questions will be asked.

Time Required: Total 90 in which the candidate is required to clear the exam.

MB2-712 Exam Topic:

Following topics are general guidelines for the content likely to be included on the exam:

  • Configuration of Microsoft Dynamic CRM
  • Managing of Microsoft Dynamics CRM solutions and work with multiple solutions.
  • Manage entity properties, ownership and custom entities.
  • Enable business process flows; work with steps, stages, and categories and use conditional branching; implement role-driven business process flows.
  • Implement business rule and understanding of business process flows

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